Read "The Responsibility of Design: Adopting a Futures-Oriented Mindset to Support a More Responsible Design Practice," an article by Adam Zeiner for the 2019 Journal of Design and Creative Technologies.
Read "When Insights Incite: Embracing and Reframing the Insights Designers Discredit, Negate, and Fear," an article by Stephanie Morgan for the 2019 Journal of Design and Creative Technologies.
Read "Aha Moments: Eliciting Surprises that Improve Experiences," an article by Jeffrey Bergin, Ph.D. for the 2019 Journal of Design and Creative Technologies.